INSPECT YOUR ROOF & PROPERTY WITH BALANCED CONTRACTING ON YOUR SIDE
Was Your Property Affected by the May 18 Hailstorm?
On May 18, 2025, a severe hailstorm swept through Northwest Arkansas, bringing a lot of hail at very highspeed winds, leaving Siloam Springs and Springdale with significant hail damages. This event damaged roofs, shattered windows, punctured holes on house’s siding, denting gutters, and damaged exteriors paint to name a few.
If your home or business was in the path of this storm, this page is for you. We will share with you why before making a hail damage claim, it’s important to have your roof & property inspection done by your contractor.
“After Every Hailstorm comes roof & property inspections”
Ice stones falling from the sky phenomenon it’s not new to Insurance Providers, Roofers, and Hailstorm Restoration Contractors, matter of fact it’s a huge industry that has been around for a while.
For you this could perhaps be your first time making an insurance hail claim, but just so you know, this type of events are common in this multi billion dollar hailstorm restoration industry.
All though you might be in good hands with insurance provider via your policy (Contract), it’s important for you to understand, that adjusters are humans and could make mistakes.
Naturally, it’s easier for Adjusters to underpay than overpay for your damages, they will only pay you for what they see, detailing their estimates based on their own experience, and how they would restore your damages in their opinion.
Keep in mind that the more things they find, the more complex the job is, the more items an estimate has – the more money they have to pay.
Although obligated by a contract to pay for damages, at the end of the day, Adjusters are there to represent the insurance best interest.
Finding Balance
You as the property owner want all the damages to be restored of course, but you also want your insurance to pay fairly (Market Value Price). Underpaying your contractor could lead to unwanted results somewhere along the process, and overpaying your contractor could burden your insurance.
This is just an example but it can be applied to any area where Hail damage occurred:
In Siloam Springs there are approximately 5000 houses on which they all got hail damages. Let’s say each contractor overcharges $1,000.00 per claim, this will leave insurance providers with 5 Million dollar in losses, but in the same token, opposite side, if Adjusters are missing damages here and there, that could leave insurances profiting Millions by simply not having to pay.
What to do:
- Have your Roof & Property inspected by your Hailstorm Restoration Contractor.
- Call your insurance to make a claim and let them know your contractor will meet with the adjuster.
- Have your contractor meet with the adjuster.
It’s way harder to ad damaged items to your estimate as supplements once the inspection by the adjuster, and first estimate are concluded. Desk adjusters and insurance managers tend to stay firm and defend whatever the field adjuster included in the first estimate.
Good luck getting supplements approved however your claim process goes!
From Ambiguity To Clarity
Simply having your contractor inspecting and meeting with the adjuster could help minimizing back and forth dilemmas, trying to prove damages via pictures, industry standards, code upgrades, etc..
This move maximizes the chances to get as much of your damages paid for in the first adjusters estimate, avoids possible unnecessary frustration, and streamlines your restoration process, this small step can later become a great move in the process.
Keep in mind that Having your contractor inspecting your property with the adjuster, does not guarantee you will not have back and forth dilemmas, or discrepancies with your insurance when it comes to paying for items, but it will help in minimizing them, allowing the contractor to focus in better things than arguing for something your adjuster should have paid since the beginning.
Remember that there are different interests here at play and you as the property owner benefit most when there is balance between all parties at play.
In A Nutshell
Two sets of eyes are better then one when it comes to property hail damage inspections.
Based on this we recommend to have your Hailstorm Restoration Specialist to come to your property, inspect it before you call your insurance provider to make a hail claim, then meet with the adjuster.
Cheers!